Clinic Protocol Changes

You will be sent a Communicable Disease Survey 24 hours prior to appointment time. Filling this out is mandatory.

An appointment must be cancelled immediately if either the patient or the therapist presents with symptoms

Physical distancing is not possible in the treatment room.

Upon Arrival

Masks are required upon entry to the clinic. Please discuss with your therapist.

Please bring a mask if you require one. We can provide a disposable mask at cost ($2).

Immediately upon entering the clinic space the patient must wash their hands or use hand sanitizer.

Physical Distancing

Please maintain a space of 2 meters (6 feet) distance in all clinic areas outside the treatment room.

Patients are not permitted to lounge in the clinic reception area before or after the treatment.

Patients are required to wait in their vehicles until the therapists opens the clinic door. The door will be locked between appointments.

Within the Treatment Room

Patients will be asked to wash their hands upon entering the treatment room.

Post-Treatment

Patients will be asked to wash their hands after the treatment within the treatment room.

We prefer a credit card on file for payment or the tap option for POS.

Avoid Face Touching

Tissue will be available throughout the clinic; patients and the therapist may use tissue to address an itch and/or touch the face for any other reason.

The therapist will wear a mask upon request by the patient. If a therapist cannot wear a mask upon request then the appointment will be rescheduled to a later date.

Enhanced Cleaning

At the therapists discretion, they may shorten treatments by 10 mins to account for extra cleaning/administration time between treatments.

All high touch surfaces will be cleaned and disinfected between patients, regardless of appearances

Personal Protective Equipment

It is recommended to continue to wear masks indoors.

Check in Online when you arrive for your appointment

Cancellation Reminder: 48 hours notice is required for appointment changes or cancellations. Less than 48 hours will be charged a fee of 50% the cost of the treatment to the credit card on file. Less than 24 hours notice or missing an appointment will result in the full cost of the treatment being charged to the credit card on file.